Shipping Policy

At Super Trailer Shop, we are committed to providing a smooth and reliable delivery experience for customers across the United States. This Shipping Policy outlines the procedures, timelines, and responsibilities associated with the delivery of Horse Trailers, Cargo Trailers, Dump Trailers, Flatdeck Trailers, Tiltdeck Trailers, Utility Trailers, ATV Trailers, Deckover Trailers, Cummins Onan Generators, and related products purchased through SuperTrailerShop.com.

Delivery Areas
We proudly offer shipping and delivery services throughout the continental United States. Delivery availability, costs, and timelines may vary depending on your location, product availability, and transportation requirements.
Order Processing
Once your order is placed and payment or financing approval has been completed, our team will begin processing your purchase. Orders are typically processed within 1–5 business days. Customers will be contacted to confirm order details, delivery arrangements, and estimated shipping timelines.
Trailer Delivery

Due to the size and nature of trailers, most trailer purchases are delivered through specialized transportation carriers or may be available for customer pickup. Delivery times vary based on inventory location, destination, weather conditions, and carrier scheduling.

Estimated delivery times generally range from:

  • 1–2 weeks for in-stock units
  • 2–5 weeks for special orders or custom-built trailers

Our team will provide updates regarding your order status and estimated delivery schedule whenever possible.

Cummins Onan Generator Shipping
Cummins Onan Generators and other eligible accessories may be shipped via common freight carriers or parcel delivery services. Shipping times typically range from 3–10 business days depending on product availability and destination.
Shipping Costs

Shipping charges are calculated based on:

  • Product type and size
  • Delivery destination
  • Freight carrier rates
  • Special handling requirements
  • Residential or commercial delivery location

Shipping fees, when applicable, will be disclosed before finalizing your purchase.

Financing and Delivery
Customers utilizing financing options must complete all financing documentation and receive final approval before products can be released for shipment or delivery. Delivery scheduling will begin once financing requirements have been satisfied.
Inspection Upon Delivery
Customers are responsible for inspecting products upon delivery. If any visible damage occurs during transit, please note the damage on the delivery receipt and notify Super Trailer Shop within 48 hours of delivery.

Photographs and supporting documentation may be required to assist with freight claims and resolution.

Customer Pickup
Many products may be eligible for pickup from designated locations. Customers choosing pickup will be contacted when their order is ready and must present valid identification and any required purchase documentation at the time of collection.
Delivery Delays

While we strive to meet estimated delivery schedules, delays may occur due to:

  • Weather conditions
  • Manufacturer production schedules
  • Carrier availability
  • Supply chain disruptions
  • Regulatory or transportation issues

Super Trailer Shop is not responsible for delays caused by circumstances beyond our reasonable control.

Ownership and Risk of Loss
Ownership and risk of loss generally transfer to the customer upon delivery, pickup, or carrier acceptance, as permitted by applicable law.
Contact Us

If you have questions regarding shipping, delivery scheduling, financing requirements, or order status, please contact:

Super Trailer Shop
Website: www.supertrailershop.com
Email: [Insert Email Address]
Phone: [Insert Phone Number]

We appreciate your business and look forward to helping you find the right trailer or power solution for your needs.