Privacy Policy

At Super Trailer Shop, accessible from www.supertrailershop.com, we value your privacy and are committed to protecting the personal information you provide while using our website, requesting financing, purchasing products, or communicating with our team.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase trailers or generators, apply for financing, or otherwise interact with our services. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Request a quote
  • Contact us by phone, email, or website forms
  • Apply for financing
  • Purchase a trailer or generator
  • Subscribe to newsletters or marketing communications
    Participate in surveys, promotions, or contests

The information we collect may include:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Billing address
  • Shipping address
  • Date of birth
  • Driver’s license information (when required)
  • Employment information
  • Financial information necessary for financing applications

Business Information

If you are purchasing on behalf of a business, we may collect:

  • Business name
  • Business address
  • Tax identification number
  • Business contact information

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Time spent on pages
  • Website usage data
2. Products and Services Covered

This Privacy Policy applies to information collected in connection with:

  • Horse Trailers
  • Cargo Trailers
  • Dump Trailers
  • Flatdeck Trailers
  • Tiltdeck Trailers
  • Utility Trailers
  • ATV Trailers
  • Deckover Trailers
  • Cummins Onan Generators
  • Trailer financing services
  • Parts, accessories, and related services
3. How We Use Your Information

We use your information to:

  • Process sales transactions
  • Respond to inquiries and quote requests
  • Provide customer support
  • Arrange financing opportunities
  • Verify identity and eligibility
  • Deliver purchased products
  • Improve our website and services
  • Send service updates and notifications
  • Conduct marketing activities
  • Comply with legal obligations
  • Detect fraud and enhance security

We only use your information for legitimate business purposes and as permitted by applicable law.

4. Financing Applications

If you apply for financing through Super Trailer Shop, additional information may be collected and shared with lending institutions, financial service providers, and financing partners for the purpose of:

  • Evaluating creditworthiness
  • Processing financing applications
  • Verifying information provided
  • Complying with lending regulations
  • Completing financing transactions

Financing providers may maintain separate privacy policies governing the information they collect and process. We encourage you to review those policies before submitting a financing application.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve user experience and website functionality.

Cookies may be used to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website performance
  • Measure advertising effectiveness
  • Enhance website security

You may disable cookies through your browser settings; however, certain website features may not function properly.

6. Marketing Communications

With your consent, we may send:

  • Promotional emails
  • Product announcements
  • Financing offers
  • Special discounts
  • Industry news and updates

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

7. Information Sharing and Disclosure

We do not sell your personal information.

We may share information with:

Service Providers

Third-party companies that assist us with:

  • Payment processing
  • Website hosting
  • Email communications
  • Customer support
  • Analytics services

Financing Partners

Banks, lenders, and financing institutions involved in processing financing requests.

Legal Compliance

We may disclose information when required by:

  • Federal law
  • State law
  • Court orders
  • Government agencies
  • Regulatory authorities

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the transaction.

8. Data Security

We implement commercially reasonable safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • Secure website encryption (SSL)
  • Restricted employee access
  • Secure payment processing systems
  • Monitoring and security controls

While we strive to protect your information, no method of transmission or storage can be guaranteed to be 100% secure.

9. Third-Party Websites
Our website may contain links to third-party websites, lenders, manufacturers, suppliers, and service providers.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

10. Children’s Privacy
Our website and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

11. Your Privacy Rights

Depending on your state of residence and applicable laws, you may have rights regarding your personal information, including:

  • Access to information we hold about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Limitation of data processing
  • Opting out of marketing communications

To exercise any applicable rights, please contact us using the information provided below.

12. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill business purposes
  • Complete transactions
  • Maintain records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

13. State Privacy Rights
Residents of certain states may have additional privacy rights under applicable state laws, including rights related to access, deletion, correction, and information disclosures.

We will honor applicable privacy rights as required by law.

14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.